ICBC Driver Licensing & Centers in Burnaby and Coquitlam

Whether you're a new driver applying for your learner’s license or you're preparing for your road test, a visit to an ICBC office is a big part of the process. For those living in Burnaby or Coquitlam, it's important to understand what kind of ICBC center you’ll need, what services are available, and how to make your visit as smooth as possible.

At Actron Driving, we don’t just help you learn how to drive—we help you feel confident and prepared every step of the way, including what to expect from ICBC.

What is ICBC and Why Does It Matter for New Drivers?

ICBC stands for the Insurance Corporation of British Columbia. It’s the official organization responsible for driver licensing, vehicle insurance, road testing, and handling claims after an accident.

If you're working toward getting your license, you'll rely on ICBC for several key services:

• Applying for or renewing your driver’s license

• Taking your knowledge or road test

• Registering your vehicle and purchasing insurance

• Reporting a crash or vehicle damage

Understanding how ICBC operates will help you move through each step of your driver journey more smoothly.

The Two Main Types of ICBC Offices

There are two types of ICBC centers you’ll come across—Driver Licensing Offices and Claims Centres—each serving a different purpose.

1. Driver Licensing Offices

These are the most commonly visited locations for new drivers. This is where you go to:

• Apply for your Learner's (L) or Novice (N) license

• Book and take your knowledge or road test

• Renew or upgrade your license

• Take your driver’s photo

• Get your BC Services Card or photo ID

If you're working with a driving school like Actron Driving, this is the office you'll interact with most often.

💡 Pro tip: Road test appointments can fill up fast, so book early and plan ahead.

2. ICBC Claims Centres

These offices handle insurance-related services, mostly after an accident or vehicle damage. You’ll visit a claims center to:

• Report a vehicle collision

• File a glass or theft claim

• Get an insurance estimate

• Meet with an ICBC adjuster (if needed)

You probably won’t need to go to a claims center unless you're involved in an incident after getting your license.

What Should You Bring to ICBC?

Before heading to an ICBC office, make sure you have the right documents ready. Showing up unprepared can lead to delays or rescheduling.

For licensing visits:

• Valid government-issued ID

• Proof of BC residency (e.g. a utility bill)

• Glasses or contact lenses (if required for driving)

• Parental consent form (if you’re under 19)

• Payment method (debit, credit, or cash)

For claims-related visits:

• Driver’s license

• Vehicle registration

• Claim number or reference (if applicable)

• Supporting documents or photos of damage

Services Offered in Burnaby & Coquitlam ICBC Offices

While we’re not listing specific office locations here, most ICBC centers in Burnaby and Coquitlam offer a similar range of services depending on the type of center.

Common services at Driver Licensing Offices:

• Knowledge tests (for Class 5 and 7)

• Road test appointments and testing

• Driver’s license renewal or replacement

• BC Services Card/photo ID issuance

Services at Claims Centres:

• Vehicle damage and collision claims

• Glass repair claims

• Vehicle inspections

• Insurance-related paperwork

📞 You can find the exact services available at your preferred ICBC location by checking their official website.

Tips for a Successful Visit

Make your visit stress-free with these quick tips:

• Book ahead: ICBC road test slots fill up quickly.

• Arrive early: Try to be there 15–30 minutes before your appointment.

• Bring all necessary documents: Being unprepared can lead to a canceled test.

• Dress appropriately for road tests: Rain, snow, or shine—tests usually go ahead.

• Practice beforehand: Brush up on your skills, especially parallel parking and merging.

🚗 Actron Driving offers pre-road test sessions to help you feel 100% prepared for the big day.

Conclusion: Drive Forward with Actron

A visit to ICBC is a major milestone for any new driver. It’s where everything you’ve learned comes together—your knowledge, your skills, and your preparation. Whether you’re taking a test or updating your ID, knowing what to expect makes the process smoother and less intimidating.

At Actron Driving, we're with you every step of the way. From your first lesson to your final test, we help you gain not only the driving skills but also the confidence to succeed—at ICBC and beyond.

Ready to hit the road? Let’s get started.